Privacy Policy

Five Star Brothers Painting & Staining LLC · Last updated: September 24, 2026

Five Star Brothers Painting & Staining LLC ("Five Star Brothers," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected when you call us, submit a request on our website (fivestarbrothers.com), or otherwise contact us for our painting, staining, and home-improvement services.

Information we collect

We collect information you provide directly to us, including your name, phone number, email address, service address, and details about the project you are requesting (for example, the type of work, scope, and preferred timing). We may also collect notes from your calls and messages so we can serve you accurately.

How we use your information

  • To respond to your inquiry, schedule and confirm estimates, and provide the services you request.
  • To send you appointment and estimate confirmations, "on my way" arrival notices, project status updates, and (with your consent) requests for a review of our work.
  • To keep records of our work and communications with you.
  • To comply with our legal obligations.

Text messaging (SMS)

If you provide your mobile number when you call us or submit a request, you consent to receive service-related text messages from Five Star Brothers, such as estimate confirmations, arrival notices, scheduling updates, and review requests. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP; we will send one confirmation message and then stop. For help, reply HELP or call us at (862) 354-4192.

How we share information

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (for example, our customer relationship management, messaging, and scheduling tools), only as needed to provide our services and under obligations of confidentiality. We may also disclose information if required by law or to protect our rights.

Data retention

We retain your information for as long as needed to provide our services and for legitimate business or legal purposes.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of text messages at any time as described above.

Contact us

Five Star Brothers Painting & Staining LLC, 114 Red Bank Ave, Bayville, NJ 08721. Phone: (862) 354-4192. Email: matt@fivestarbrothers.com.